Olli Orang-utan

Dear olliorang.room6:

Thank you for your email regarding your order of 21 June, and sorry for the delay in replying. I am
writing to confirm receipt of your order, and to inform you that the item you requested will be delivered
by 25 June at the latest. If you require more information regarding this order, please do not hesitate to
contact me.

Also, our records show that we have not yet received payment for the previous order of 11 June,
so I would be grateful if you could send payment as soon as possible. Please find attached the
corresponding invoice.

If there is anything else you require, our company would be pleased to help. Looking forward to
hearing from you soon.

Yours sincerely
Hope Sweet
Executive Director Sales Account Management Training Performance Support